Privacy Policy

Alishbah Abaya – Privacy Policy
Last Updated: December 08, 2025

This Privacy Policy explains how Alishbah Abaya (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Site”) or interact with our services (the “Services”). “You” refers to any visitor, customer, or individual using our Services.

Please read this policy carefully.


  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When we do, we will update the “Last Updated” date at the top of this page and apply changes to information collected after the new date.


  1. Personal Information We Collect

We collect information in three main ways:

  1. Information you provide directly
  2. Information collected automatically
  3. Information from third parties

A. Information You Provide Directly

This includes, for example:

Contact information: name, email address, phone number, billing and shipping address

Order information: products purchased, order history, payment confirmation

Account information: login details, saved addresses, wishlist, loyalty points (if applicable)

Shopping information: items viewed, added to cart, saved for later, product reviews

Customer support: information you provide when you contact us by email, form, or other channels

If you do not provide certain information, some parts of the Site or Services may not function properly.


B. Information We Collect Automatically (Usage Data)

We may automatically collect certain data about how you use the Site, such as:

IP address and approximate location

Device type, operating system, and browser type

Pages viewed, time spent on pages, links clicked

Referring URLs (how you landed on the Site)

We usually collect this using cookies, pixels, log files, and similar technologies.


C. Information From Third Parties

We may receive information about you from:

Payment processors (to confirm payments and prevent fraud)

Shipping and logistics partners (to fulfill and track orders)

Analytics and advertising partners

E-commerce platform providers or other service providers supporting our store

All such data is handled according to this Privacy Policy.


  1. How We Use Your Personal Information

We use your personal information for purposes including:

A. Providing Products & Services

Processing and fulfilling your orders

Managing your account and preferences

Communicating about your orders, deliveries, returns, or exchanges

Providing customer support

B. Marketing & Advertising

Sending promotional emails or messages about products, offers, or updates

Showing you relevant ads and measuring their performance

Improving targeting and relevance of marketing campaigns

Where required by law (e.g., in the EEA), we rely on legitimate interests or your consent as a legal basis.

C. Security & Fraud Prevention

Detecting and preventing fraudulent or suspicious activity

Protecting the security and integrity of our Site, Services, and users

D. Service Improvement & Analytics

Understanding how customers use the Site

Improving our design, performance, and product offering

Fixing issues and optimizing user experience


  1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Run essential functions of the online store

Remember your preferences and login status

Analyze Site traffic and performance

Support advertising and retargeting (where allowed)

You can control cookies through your browser settings. Blocking some cookies may cause certain features of the Site to stop working properly.

Where legally required, we recognize Global Privacy Control (GPC) or similar signals as an opt-out request for targeted advertising or certain data sharing, for the browser or device that sends the signal.


  1. How We Share Your Personal Information

We may share your personal information with:

Service providers and vendors

Payment gateways

Shipping and logistics companies

IT and hosting providers

Customer support tools

Analytics and marketing platforms

Business and marketing partners
For advertising, analytics, and promotional campaigns, subject to applicable laws.

Affiliates / group entities
To operate and manage our business.

Authorities or legal entities
When required by law, legal process, or to protect our rights, users, or others.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.


  1. User-Generated Content

If you submit product reviews, photos, or other content on our Site or social channels:

That content may be publicly visible.

We cannot control how others use, share, or store it.

You should avoid sharing sensitive or personal details in public reviews.


  1. Third-Party Websites

Our Site may contain links to third-party websites or services. We are not responsible for:

Their content

Their privacy practices

Their security measures

You should review the privacy policies of any third-party sites you visit.


  1. Children’s Privacy

Our Services are not directed to children and we do not knowingly collect personal information from individuals under 16.

If you believe a child has provided us with personal information, please contact us using the details below so we can delete it.


  1. Security and Data Retention

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure.

We retain personal information for as long as necessary to:

Provide the Services and fulfill orders

Maintain your account (if you have one)

Comply with legal obligations

Resolve disputes and enforce agreements

When data is no longer required, we will delete or anonymize it.


  1. Your Rights

Depending on your location, you may have some or all of the following rights regarding your personal information:

Right to Access / Know – request details of the personal data we hold about you

Right to Delete – request deletion of your personal data, subject to legal exceptions

Right to Correct – request correction of inaccurate or incomplete data

Right to Data Portability – request a copy of your data in a structured, machine-readable format

Right to Restrict Processing – ask us to limit how we use your data in certain cases

Right to Object / Opt-Out – object to certain types of processing, including marketing

Right to Withdraw Consent – where processing is based on consent, you can withdraw it at any time

Right to Appeal (where applicable) – if we deny a request, you may have a right to appeal

You can also:

Unsubscribe from marketing emails using the link in those emails.

Still receive non-promotional communications (e.g., order confirmations, necessary service emails).

We may ask you to verify your identity before acting on some requests.


  1. International Transfers

Your personal information may be transferred to and processed in countries outside your own, including locations where data protection laws may differ.

Where required (e.g., for EEA / UK residents), we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.


  1. Contact Us

If you have questions about this Privacy Policy, our data practices, or if you want to exercise any of your rights, you can contact us at:

Email: alishbahabaya@gmail.com

Address:
Alishbah Abaya
Deira, Burj Nahar Views Building – Deira
Opp. Nesto Hypermarket & Fortune Grand Hotel
Shop 13 – Dubai, United Arab Emirates

For purposes of applicable data protection laws, we act as the data controller of the personal information collected through our Site and Services.

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